1912 West Anderson Lane #208, Austin, TX 78757  Tel: 512-454-1193
Privacy
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Our Commitment To Privacy

Texas Home and Commercial is committed to protecting your privacy. Our privacy policy is designed to protect your personal data while at the same time responding to your request for information related to our services. Whether you are a first time visitor to our web site or a client, our goal is to provide you a valuable and worthwhile experience while on our web site. Texas Home and Commercial uses physical, managerial and electronic procedures and practices to safeguard the security and integrity of your personal information.

Each time you visit the site or provide us with information, you consent to our collection and use of your personal information as described in this privacy policy at that time. This privacy policy explains our online information practices and policies and applies to all information collected or submitted on the Texas Home and Commercial web site.

Personal information is normally accessible only by Texas Home and Commercial staff or our web services company’s staff who are designated to forward online inquiries. Any other employee or party, such as a contractor whom we find it necessary to authorize to get access to equipment containing personal information collected on this web site, would also be bound to abide by this policy.

Personal Information We May Collect

While visiting the Texas Home and Commercial web site you may be asked to provide certain personal information such as:

Name
Email Address
Telephone Number
Web Site
Comments You Provide

Web site use information also includes the domain names and /or the corresponding IP addresses (a numerical identifier for a computer on the internet) of those who visit our web site.

Telephone usage information may include caller ID results, if your local phone company transmits this information. You can usually disable caller ID transmissions by contacting your local phone service company. In the event that Texas Home and Commercial or a telephone service we enlist records a telephone conversation, a voice message will announce to you before the call is connected to you.

We do not collect or maintain information from those actually known to be under the age of thirteen, and no part of our business services or web site is structured to attract anyone under the age of thirteen.

How Your Information Collected Online Is Used

When you submit a request, inquiry or comment you are authorizing us to forward your information to the appropriate location or person, as necessary. Your personal information is used to reply to business inquiries, provide business related notices and in the keeping of business records. Personal information provided to us will not be used for any purpose other than that for which you submitted it, without your consent. In addition, we will not intentionally sell, lease or otherwise provide your information to any unaffiliated third-party other than described above.

From time to time, we may send you an optional survey such as an email request for your feedback about our services. We may also contact you in the future to tell you about new products, new services or changes to our privacy policy.

We may also release personal information to appropriate governmental authorities under the following circumstances: Where release is required by law, such as a subpoena, or regulation or is requested by a government agency conducting an investigation or proceedings or where our records indicate a company may be engaged in fraudulent activity or other deceptive practices that a governmental agency would regulate. Also, your contact information may be passed on to a third party in the event of a merger, acquisition, consolidation, divestiture or a bankruptcy of Texas Home and Commercial.

How You Can Access Or Correct Your Information

Every effort is made to maintain the accuracy of your personal information. Should you discover any errors, you are encouraged to contact us at your earliest convenience. To further protect your privacy and security, it is our practice not to make the information that you provide us available to anyone outside of our organization. Therefore, we do not offer an opportunity to review your information, but will gladly remove such information at your request. If you have questions about or need to make changes to information requested on this web site or that we may have on file, please email us from the Contact Us page.

Computer Tracking And Cookies

The Texas Home and Commercial web site is not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal and technical purposes to provide better client service and may also be provided to others in keeping with the policies stated above.

Cookies are a small amount of data that are sent to your browser from a web server and stored on the hard drive of your computer. We use non-identifying cookies to provide easier site navigation and to track user responses, such as filling in a contact form, to keywords such as on advertisements on search engines. You can still use our web site if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine and are not tied to anything that could be used to identify you under the type of data collection we would use.

We may use third-party advertising companies to serve ads when you visit our web site. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other web sites to provide advertisements about goods and services of interest to you. If you would like more information about this practice, as well as your choices about not having this information used by these companies, including opting out, please click here: www.google.com/privacy_ads.html

Links

Texas Home and Commercial's site may have links to other web sites including e-commerce sites and other content from third parties available to you from links located on this web site. These resources are not subject to our privacy policy shown here. These sites are responsible for their own content and privacy policies. We recommend that you carefully review the privacy policy, products and services at each site you visit to determine how their use might affect you or protect your privacy.

Return Policy

All custom orders must be paid for in advance and all custom order sales are final.  Any product purchased that is delivered damaged or found to be defective  through no fault of the customer will be repaired  or replaced by Texas Home and Commercial, Inc. at no cost to customer.

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